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Terms and Conditions

Terms of Trading

All payments should be made in Pounds Sterling. Cheques are banked upon receipt, and credit cards are charged when the goods are dispatched to you. All prices listed on the site include 20% VAT.

Secure Ordering

Your online credit card transactions are safeguarded with us. We employ Secure Socket Layering (SSL), the industry-standard encryption technique ensuring the secure transmission of your personal data online. When “http” in the URL changes to “https,” it signifies you’re in a secure area using SSL; your browser might also notify you about entering a secure zone. Purchasing via our website is as safe as doing it over the phone. However, if you feel more comfortable, you can purchase our products by calling our order line on 08710 750 227. Our dedicated Customer Service Team is always ready to assist.


All elements of this website, including text, graphics, logos, images, and digital downloads, belong to Wellform Direct or our suppliers. They are protected by UK and international copyright laws.


The trademarks or trade dress of Wellform Direct may not be used without our express written consent. This includes our name, logo, and any other graphics, logos, or service names associated with our products or services. All other trademarks on this site are the property of their respective owners.

Use of the Site

Users may electronically copy or print pages from this website solely for personal, non-commercial purposes related to ordering or shopping with Wellform Direct. Any other usage of the website content, including linking or framing, is strictly prohibited unless we provide prior written permission.

Errors and Inaccuracies

Despite our best efforts, there might be instances of incorrect or incomplete information on our website, including typographical errors or inaccuracies related to pricing and availability. We hold the right to rectify any such errors and update information at any time without prior notice. We apologise for any inconvenience this might lead to.

Disclaimer of Liability

We provide this website and its contents on an “as is” basis, with all faults, without any express or implied warranties. Except where otherwise applicable by law, Wellform Direct and its affiliates will not be responsible for any direct, indirect, or consequential damages related to the use of this website or any linked site. This includes damages due to lost profits, business interruption, or data loss, even if informed in advance of such potential damages.


Other than information required for placing an order, we don’t wish to receive any confidential or proprietary details through this website. Any sent information will be considered non-confidential. By submitting it, you grant us unrestricted rights to use, modify, and distribute it without any compensation to you. Nonetheless, your name will only be used if mandated by law or after obtaining your consent.